Course Descriptions

This course is designed to give students some introductory overviews on the secretarial profession. Students will learn some aspects of secretarial
work in the businness world. In addition, some practical skills, such as typing letters and envelops, copying and duplicating equipment, filing
documents, handling visitors, calling procedures, writing business letters, etc. are included in the course. The course interaction will mainly require the
students to deal with pair/group work, discussion, and presentation. Therefore, students are expected to take an active participation during the
pair/group work, discussion, and presentation.

Learning Outcomes

Capaian Pembelajaran Mata Kuliah (CPMK)	At the end of the course, the students are able to:
	CPMK1	Recognize the office structure, the skills of a competent secretary must acquire, personality and attitude, personal appearance and office etiquette
	CPMK2	Recognize the space-planning concepts, the secretary furniture, office supplies, and storing supplies
	CPMK3	Recognize the types of office machines and describe them well
	CPMK4	Recognize the basic types of calendars, ways in making an appoinment, handling late appoinments, cancelling appoinments, refusing appoinments, handling forgotten or conflicting appoinments and the types of reminder systems
	CPMK5	Recognize the types of visitors and how to handle them
	CPM K6	Recognize the general telephone techniques and the concept of directory and to handle problems calls
	CPMK 7	Recognize the filing systems and rules of alphabetizing, filing procedure, and record management
	CPMK8	Prepare for taking dictation and supplies for taking dictation, prepare business letters and write a letter by applying all the components of business letters writing and prepare envelope
	CPMK 9	Prepare other business documents, transmitting and receiving documents
	CPMK 10	Recognize the secretary’s financial responsibilty (cash and credit transaction, travel funds) and write a check
	CPMK11	Recognize the travel procedure including travel policies, classified trips, travel orders, the trip folder, scheduling the trip and tracel method. And then understand how to arrange international travel.
	CPMK12	Handle meetings (small and large meetings, conventions and trade shows) , and to prepare meeting documents

References

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1. Basic Office English
2. The Company’s Secretary Handbook
3. The Secretary’s Desktop Guide

Details ...

Course Descriptions

This course is designed to give students some introductory overviews on the secretarial profession. Students will learn some aspects of secretarial work in the businness world. In addition, some practical skills, such as typing letters and envelops, copying and duplicating equipment, filing documents, handling visitors, calling procedures, writing business letters, etc. are included in the course. The course interaction will mainly require the students to deal with pair/group work, discussion, and presentation. Therefore, students are expected to take an active participation during the pair/group work, discussion, and presentation.                                  

Learning Outcomes

Students are able to understand some aspects of secretarial work in the businness world and they can develop the skills of secretary, such as typing letters and envelops, copying and duplicating equipment, filing documents, handling visitors, calling a business partner, writing business letters, etc.

References

-

Details ...

Course Descriptions

This course is designed to give students some introductory overviews on the secretarial profession. Students will learn some aspects of secretarial work in the businness world. In addition, some practical skills, such as typing letters and envelops, copying and duplicating equipment, filing documents, handling visitors, calling procedures, writing business letters, etc. are included in the course. The course interaction will mainly require the students to deal with pair/group work, discussion, and presentation. Therefore, students are expected to take an active participation during the pair/group work, discussion, and presentation.                                  

Learning Outcomes

Students are able to understand some aspects of secretarial work in the businness world and they can develop the skills of secretary, such as typing letters and envelops, copying and duplicating equipment, filing documents, handling visitors, calling a business partner, writing business letters, etc.

References

-

Details ...

Course Descriptions

This course is designed to give students some introductory overviews on the secretarial profession. Students will learn some aspects of secretarial work in the businness world. In addition, some practical skills, such as typing letters and envelops, copying and duplicating equipment, filing documents, handling visitors, calling procedures, writing business letters, etc. are included in the course. The course interaction will mainly require the students to deal with pair/group work, discussion, and presentation. Therefore, students are expected to take an active participation during the pair/group work, discussion, and presentation.                                  

Learning Outcomes

Students are able to understand some aspects of secretarial work in the businness world and they can develop the skills of secretary, such as typing letters and envelops, copying and duplicating equipment, filing documents, handling visitors, calling a business partner, writing business letters, etc.

References

-

Details ...

Course Descriptions

This course is designed to give students some introductory overviews on the secretarial profession. Students will learn some aspects of secretarial work in the businness world. In addition, some practical skills, such as typing letters and envelops, copying and duplicating equipment, filing documents, handling visitors, calling procedures, writing business letters, etc. are included in the course. The course interaction will mainly require the students to deal with pair/group work, discussion, and presentation. Therefore, students are expected to take an active participation during the pair/group work, discussion, and presentation.                                  

Learning Outcomes

Students are able to understand some aspects of secretarial work in the businness world and they can develop the skills of secretary, such as typing letters and envelops, copying and duplicating equipment, filing documents, handling visitors, calling a business partner, writing business letters, etc.

References

-

Details ...